NUCO PLUS TERMS AND CONDITIONS OF USE
1. Acceptance of Terms
Welcome to NucoPlus. By accessing and using this website, you agree to comply with and be bound by these terms and conditions of use, along with our Privacy Policy, which governs Nuco Training Ltd’s relationship with you in relation to this website.
The term Nuco Training Ltd or "us" or "we" refers to the owner of the website whose registered office is St Denys House, 22 East Hill, St Austell, PL25 4TR. Our company registration number is 03684918. The term "you" refers to the user or viewer of our website.
2. Use of This Website
The content of this website is for general information and may change without notice.
We do not provide any warranties regarding the accuracy, completeness, timeliness, or suitability of information and materials on this website. You acknowledge that such information may contain errors or inaccuracies, and we expressly exclude liability for these to the fullest extent permitted by law.
Your use of any information or materials is at your own risk. It is your responsibility to ensure that products, services, or information meet your needs.
This website contains material owned or licensed by us, including but not limited to design, layout, appearance, and graphics. Reproduction is prohibited except in accordance with our Copyright Notice.
All trademarks reproduced on this website that are not the property of or licensed to us are acknowledged.
Unauthorised use of this website may result in legal action.
From time to time, this website may include links to external sites for additional information. These links do not imply endorsement, and we are not responsible for their content.
You may not create a link to this website from another website or document without our prior written consent.
Use of this website and any disputes arising from it are subject to the laws of England and Wales.
3. Sales and Pricing
Unless otherwise stated, all prices are in Pounds Sterling (GBP) and exclude VAT, which is added at checkout where applicable.
All prices listed are our standard prices and are subject to change. The final price at checkout takes precedence over any previously quoted price.
If an error is identified in pricing or product information, we reserve the right to cancel or amend the order before dispatch.
4. Product Images and Descriptions
We strive to display accurate images of products. However, some images may be representative or illustrative only.
Product specifications may change without notice.
5. VAT (Value Added Tax)
VAT is charged at the current UK rate of 20% for applicable items.
UK Customers: VAT is charged on all relevant products and services.
Non-UK Customers: No UK VAT is charged, but import duties and taxes may apply based on the destination country’s regulations.
6. Postage, Handling, and Delivery
Postage and handling fees are calculated at checkout based on the most economical delivery method.
Estimated delivery times:
UK: Within 1-5 working days
EU: Within 7-15 working days
Rest of the World: Within 20-30 working days
Delivery times are estimates and may vary due to external factors.
7. Cancellations, Returns, and Refunds
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 calendar days of receiving the goods and receive a full refund.
If you wish to cancel, you must notify Nuco Training Ltd within this period.
You must take reasonable care of the goods and return them to us in a re-saleable condition at your own expense, unless the goods are faulty or not as described.
Refunds will be processed within 14 days of receiving the returned goods.
If an item is faulty, damaged, or misdescribed, we will offer a replacement or refund and cover return shipping costs where applicable.
8. Order Fulfilment Issues
If we cannot fulfil your order, we will contact you with options to cancel, amend, or delay your order.
9. Digital Products and Online Services
If purchasing digital content or online services, by completing your purchase you acknowledge that you waive your 14-day cancellation rights once the content is accessed.
Digital products are non-refundable.
10. Privacy and Data Protection
Your personal information is handled in accordance with our Privacy Policy and complies with the UK General Data Protection Regulation (UK GDPR).
We do not sell or share customer information with third parties for marketing purposes.
11. Amendments to These Terms
12. Further Assistance
If you have any questions about these Terms and Conditions, please contact Nuco Training Ltd.
For further consumer protection information, visit your local Trading Standards Office or Citizens Advice Bureau.
Nuco Training Ltd
St Denys House, 22 East Hill, St Austell, PL25 4TR